Reluctance to transmit bad news when the recipient is unknown: Experiments in five nations
- Authors
-
-
- Keywords:
- social behavior, social psychology, reluctance, transmit, bad, news, recipient, unknown, experiments, five, nations, postcards, importance, public, transportation, Rosen and Tesser's (1970) reluctance to bear bad news (MUM) effect
- Abstract
- Postcards containing a message either high or low in importance, and either favorable or unfavorable for the recipient, were individually "lost" in the public transportation systems of Paris, Madrid, London, Geneva, and Frankfurt am Main. More postcards were returned when the message was favorable than when it was unfavorable, but only in the high importance conditions. This pattern of results occurred in each location except Madrid. The findings are discussed in terms of Rosen and Tesser's (1970) reluctance to bear bad news (MUM) effect.
- References
- Downloads
- Published
- 1979-02-01
- Issue
- Volume 7, 1979, Issue 1
- Section
- Articles
- License
-
Author(s) agree that copyright of an article published in SBP Journal is transferred from the author(s) to the journal publisher (Scientific Journal Publishers Limited) upon publication.
Disclaimer
Social Behavior and Personality maintains an open editorial policy and may or may not endorse the conclusions made in its published articles. Neither the journal nor its publisher, editors or staff assume any responsibility for any material considered to be offensive or defamatory, or for obtaining any copyright permissions necessary for publication of articles.