How do groups react to unexpected threats? Crisis management in organizational teams
- Authors
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- Keywords:
- team crisis, organizational teams, external environment, external activities, crisis management
- Abstract
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Despite the increasing dependence on teams, there has been little research on crisis management in organizational teams in the corporate sector. In this study which is based on quantitative and qualitative analyses of 30 crisis cases, the prevalent types of crises were identified and effective strategies used for team crisis coping were explored. The results showed that 90% of team level crises were caused by external or environmental factors rather than internal disturbances. Reflecting the dominant cause of crisis events, the effectiveness of crisis management was strongly affected by teams’ external activities. Suggestions based on the results are made for managing contemporary organizational teams operating in highly competitive, uncertain, and threatening environments.
- References
- Downloads
- Published
- 2010-07-01
- Issue
- Volume 38, 2010, Issue 6
- Section
- Articles
- License
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Author(s) agree that copyright of an article published in SBP Journal is transferred from the author(s) to the journal publisher (Scientific Journal Publishers Limited) upon publication.
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Social Behavior and Personality maintains an open editorial policy and may or may not endorse the conclusions made in its published articles. Neither the journal nor its publisher, editors or staff assume any responsibility for any material considered to be offensive or defamatory, or for obtaining any copyright permissions necessary for publication of articles.