The effects of quality of work life on commitment and turnover intention

• Tung-Chun Huang

  National Central University

• John Lawler

  University of Illinois at Urbana-Champaign

• Ching-Yi Lei

  Pricewaterhouse Coopers

Although previous studies have demonstrated the importance of balance between family and work life, few have included quality of work life (QWL) and job-related attitudes. The aim of this study was to examine the impact of quality of work life on auditors’ career and organizational commitment in Taiwanese public accounting firms, and how those commitments, in turn, affect turnover intention. Our findings indicate that different dimensions of QWL result in distinctive effects on organizational and career commitments and turnover intentions. Managerial implications for both researchers and practitioners are discussed.

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