The power of example: The relationship between supervisors’ and employees’ organizational citizenship behavior

Authors

  • Dongxu Li

    School of Management, University of Science and Technology of China, and Division of Life Sciences and Medicine, The First Affiliated Hospital of University of Science and Technology of China

  • Congyong Shang

    School of Economics and Management, Hefei Normal University

DOI:
https://doi.org/10.2224/sbp.12172
Keywords:
organizational citizenship behavior, extrarole behavior, supervisor–employee relationship, leader–member exchange, job autonomy, workplace environment
Abstract

This study applied social learning theory to investigate the relationship between supervisors’ and employees’ organizational citizenship behavior, as well as the moderating role of leader–member exchange (LMX). Through convenience sampling we selected 239 employees from different organizations in China to complete the study in two stages separated by a 1-month interval. Hierarchical regression analysis results indicated that employee OCB was positively influenced by supervisor OCB and that LMX positively moderated this relationship. Hence, organizations should account for the effect of supervisors’ OCB, cultivate supervisors’ awareness of and ability to conduct OCB, select supervisors with a high OCB tendency, endow them with job autonomy, and encourage them to build high-quality exchange relationships with employees.

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Published
2023-02-08
Issue
Vol. 51 No. 2 (2023)
Section
Articles
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