Interactivity and live-streaming commerce purchase intention: Social presence as a mediator

Authors
  • Lei Zhang

    Publicity Department, China Jiliang University

  • Xiaoli Liu

    School of Humanities and Communication, Zhejiang Gongshang University

Keywords:
interactivity, social presence, purchase intention, social media, live-streaming commerce
Abstract

We investigated the relationship between interactivity and consumer purchase intention in the context of live-streaming commerce, with consideration of social presence as a mediator. Participants were 339 undergraduate students at six universities in China who had experience of live-streaming commerce. The results indicated that interactivity in live-streaming commerce had a direct and positive relationship with consumers’ purchase intention, with social presence acting as a mediator of this relationship. Our findings shed light on how interactivity in live-streaming commerce helps to enhance consumers’ purchase intention. Theoretical and practical implications are discussed.

References
Published
2023-02-08
Section
Articles
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